GMP Alerts Customers to Phone Scam

Green Mountain Power reported today that several of its customers have received phone calls from persons claiming to be associated with Green Mountain Power threatening immediate disconnection of service and it urged customers to be very cautious. Scams have been reported from residential and commercial customers. The caller claims to be representing Green Mountain Power or Green Mountain Power Credit Department and threatens immediate disconnection of service if the customer does not pay their past due account balance by releasing credit card information to the caller or paying their bill by means of a money card, most often a Green Dot MoneyPak Card, or other alternate payment mechanism.

“Green Mountain Power follows a very clear process when working with customers regarding paying past due bills,” said Dorothy Schnure, GMP spokesperson. “We work closely with customers to help them find ways to pay their bills. Calls demanding immediate payment and threatening disconnection are clearly a phone scam.”

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